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Tysabri™

Privacy Policy

Protecting Your Privacy
We are committed to respecting your privacy. Because facts about a person’s health, health interests, and healthcare are private and sensitive, we know that you may have concerns about sharing information with us.

We urge all users of http://www.tysabri.eu (the "Site") to read this Privacy Policy to learn more about the policies and practices that we have developed to safeguard personal information, and to better understand our relationships with the third parties who may have access to this information.

Information We Collect.

We have access to the following categories of information regarding you and your visit to the Site. These categories of information do not identify you directly, but each category offers some information about your location and activities that could be used to make inferences about you.

Information That You Voluntarily Provide:

  • Site Registration. Biogen Idec has constructed this Site so that you may visit us and review information about the services and products we offer without revealing your identity or volunteering any personally identifying information.
  • Information That Is Routinely Collected By Our Site Technology: 
    IP Address.
    We record the Internet Protocol (IP) address of your computer when you visit the Site. The IP address does not identify you personally, but it allows us to maintain communications with you as you move about the Site.
    Cookies. We also collect information about your use of the Site through cookies and similar technology. A "cookie" is a unique alphanumeric code that we transfer to your computer so that we can keep track of your interests and preferences and recognise you as a return visitor to the Site. Cookie technology allows us to collect "clickstream" data, which is not personally identifying information, but which reflects your activities on the Site, including your interest in certain healthcare conditions. A cookie does not collect or keep your name or other personal identifying information, but when you revisit the Site the cookie allows us to bring you the content and features likely to be of greatest interest to you based on your previous activities on the Site. 


How We Use Your Information.

We use the information about your use of the services and activities on the Site to monitor user traffic patterns and try to analyse what our users prefer so that we can design better services and activities for you. The information that you provide may be used to create customised offers, information, and services tailored to your interests and preferences. 

  • Personally Identifying Information. You do not have to register personally identifying information about yourself to use the Site.
  • IP Address. In addition to using the IP address of your computer to maintain communications with you as you move about the Site, we also may use your IP address to personalize content provided on the Site. We retain IP addresses, and we retain them together with personally identifying information.
  • Cookies. We use the data we obtain through the use of cookies to customize your Site experience by anticipating the information and services that may be of interest to you. We also analyze the information collected with cookie technology to help us improve the functioning of the Site by monitoring traffic in popular areas and to modify the services and information we provide to meet customer demand. We use the information we collect through the use of cookies for our business purposes, including operation of the Site, as well as research and product analyses to help us better market our products. We do not allow other sites or third parties to use our cookies for their own purposes or to place their own cookies on your computer when you access services through the Site.
  • Vendors and Suppliers. We may from time to time have relationships with different vendors and suppliers who help us design and maintain our systems and our computer security, respond to email and customer inquiries, and create special promotions. We will not authorize our vendors and suppliers to use our customer information for any purpose not related to our business.
  • Law Enforcement. In certain limited circumstances, we may be called upon to release information which you provide to us in response to a court order, subpoena, search warrant, law, or regulation. We plan to cooperate in responding to such requests, taking appropriate measures to ensure that the requester understands the sensitive nature of the information that they may receive. We also reserve the right to cooperate with law enforcement authorities in investigating and prosecuting users who violate our rules or engage in behaviour that is illegal or harmful to other users of the Site.
  • Product Reports. If you contact us regarding your experience in using one of our products, we may use the information you provide in submitting reports to the [U.S. Food and Drug Administration], and as otherwise required of us by law. We also may use the information to contact the prescribing physician to follow up regarding an unexpected event involving use of our product.


Our Relationship to Third Parties.

We may use third parties to provide services and information on the Site and we may provide some co-branded services in partnership with others. We also may use third parties to analyse data collected on the Site. We will not disclose any information you provide to us to anyone other than our employees and those third parties with whom we have a business relationship. If we allow a third party contractor to have access to any information you provide to us, they will only be permitted to take it or use it for purposes that are consistent with this privacy policy.

We pledge that we will not sell or disclose any personally identifying information you provide on the Site to an unrelated third party without your express permission, except that we may partner with other companies to provide you with content or services on a joint or "co-branded" basis. At a co-branded site you will see both the Biogen Idec logo and the logo of the co-branded partner displayed on your screen. To access the services available on a co-branded site you may have to complete an on-line registration form, and this registration information may be shared with our co-branded partners. You should read the individual privacy policies of the co-branded sites, as these may differ in some respects from ours. Reading these policies will help you to make an informed decision about whether to provide your information to a given site. Remember, you may always opt-out of sharing your information with a partner site by choosing not to use the service or content provided by the co-branded site.

Other Important Information About Our Relationship With Third Parties:

  • Links to Other Sites. The Site also features links to websites that we believe you might find useful and informative. Please be aware, however, that, other than the websites controlled by Biogen Idec, we do not endorse or recommend these sites’ content or services, and we are not responsible for the privacy practices of these other sites. We encourage you to be aware of and read the privacy policy of each site you visit. Remember, the statements in this privacy policy apply solely to information collected by Biogen Idec through this Site.
  • Advertisers. We do not permit advertisers to display their advertisements at the Site, and we will not permit third party advertising servers to use cookies to collect information from users at the Site.


Our Children’s Policy. 

The Site content and services are intended for adult users over the age of 18. The Site is not designed to attract child users. If we learn that an under-18 user has volunteered information on the Site, or that a provider has volunteered information about a patient who is identified as younger than 18, we will delete such information from our active databases in accordance with our deletion policy, which is described in the section on Privacy Choices. 

Your Privacy Choices.  

When you access any interactive tool or service on the Site, you will be asked to affirmatively choose ("opt-in") to provide the requested information. You may always choose not to provide the requested information but by refusing to provide the requested information you may be prevented from seeing part or the entire Site. 

Accept Cookies. Your browser software can be set to reject all cookies, but if you reject our cookies certain of the functions and conveniences of the Site may not work properly. Cookies and similar technologies are how we ensure that we can promptly retrieve and deliver the information to you when you use the Site. 

You can contact us at the following address:

International Public Affairs
Biogen Idec International GmbH
Landis & Gyr Strasse 3
6300 Zug, Switzerland

Telephone: +41(0)41 3921700

Fax: +41(0)41 3911710